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Brains and machines

Elisabetta Osta, Managing Director for Information, Insights and Innovation at Barclays and a Visiting Fellow in Marketing at Cambridge Judge, talks about …

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The man at the helm of TSB and his secret to banking success

Putting customer service before everything – even the bottom line – is the way for banking to rebuild trust, says Paul Pester, …

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Don’t trust your bank? Don’t sweat it. Because in 2016 the things that matter are competence, diligence and accuracy.

Alex Oliver is a philosopher. He works on logic, metaphysics and the philosophy of mathematics. His pastimes include cryptic crosswords and reggae …

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CCR Magazine: Banking standards: Turning ideas into reality

The Centre for Compliance and Trust (CCT) at the University of Cambridge Judge Business School and the CCP Research Foundation CIC collaborate …

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Beware the grey areas: how to create banking standards for good market practice

It’s no secret that banking has had to clean up its act, and quickly. The culture of the industry has been severely …

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Banking standards

CCP Research Foundation and the Centre for Compliance and Trust at Cambridge Judge Business School collaborate on banking standards initiatives. The Centre …

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Trust in banking

Restoring trust in banking requires a cultural commitment reflected throughout the organisation, delegates told at Trust in Banking conference organised by Cambridge …

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The Cambridge Trust in Banking conference took place at the London Stock Exchange on 20 October 2015.

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In order to successfully implement change throughout an organisation, the top level of leadership has to be fully engaged. They will need to adopt more of a values-based mind-set, know what good practice is and seek better practice.

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