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Andy Neely

Fellow in Business Performance Measurement & Management

BEng (Univ. of Nottingham), MA (Univ. of Cambridge), PhD (Univ. of Nottingham)

Professional experience

Professor Andy Neely is Director of the Cambridge Service Alliance, and holds joint posts at Cambridge University and Cranfield School of Management. In addition he is Deputy Director of the Advanced Institute of Management Research, the UK's management research initiative.

Professor Neely is widely recognised as one of the world's leading authorities on organisational performance measurement and management. An author of over 100 books and articles, including Measuring Business Performance, published by The Economist, and The Performance Prism, published by the Financial Times, Andy has won numerous awards for his research and chairs the Performance Measurement Association, an international network for those interested in the performance measurement and management.

He brings a wealth of practical experience to his teaching and research, derived from his experiences as a consultant to numerous global organisations, including Accenture, BP, British Quality Foundation, DHL, GSK Consumer Healthcare, Hagemeyer, Hogg Robinson, KPMG, Morgan Stanley, Rolls Royce Aerospace, The Royal Mail, United Nations and Wolseley Centres.

Andy was elected a Fellow of the Sunningdale Institute in 2005, a Fellow of the British Academy of Management in 2007 and an Academician of the Academy of Social Sciences in 2008.

Previous appointments

Previously Andy has held appointments at London Business School, Cambridge University (where he was a Fellow of Churchill College), Nottingham University (where he completed his PhD) and British Aerospace.

Research interests

Issues of performance and innovation in services, with a particular focus on enterprise performance management and the servitisation of manufacturing.

Andy Neely is a member of the Operations subject group.