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The Mail on Sunday: A mauling for the mutuals

Building society members should have a much bigger say in how their organisations are run, say researchers at Cambridge University … One of the ways that mutuals such as Portman and Chelsea can justify their existence as independent businesses is to become more democratic, says the Cambridge report, published by the university’s Centre for Business Research. Simon Deakin, a joint author of the report with Jacqueline Cook and Alan Hughes, believes that most building societies and mutually owned insurance offices do too little to ensure that the ‘voice of the membership’ is heard at boardroom level.

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