At a time when consumers in the West are being prepped for Google glasses and smartphones treat voice calls almost like an afterthought, the Indian concept of jugaad or street-smart quickfix seems counterintuitive. But Jugaad Innovation, the 2012 book by Professor Jaideep Prabhu, Navi Radjou and Simone Ahuja argued it was imperative for western companies to use frugal innovation to stay competitive…
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