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Computer Weekly: Revolutionising digital public service delivery

“The digitisation of public services needs to be built on the application of open technical standards and platform-based architectural principles,” writes Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, with Alan Brown and Jerry Fishenden. This is an excerpt from the new book Digitizing government: understanding and implementing new digital business models, which is coming out in December.

Read the full article [computerweekly.com]