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UK Authority: Government business model obsolete, academic warns

In their new upcoming book Digitizing government, the authors argue that government needs a new business model. Co-author Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, said: “Digital government is actually about increasing face to face services: the real win is nobody has to have any of these front line service cuts if UK plc can only get a grip on its business model. The scale of what we are talking about here would add billions to front line public services.”

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