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Yahoo! Finance France: The dark side of emotional intelligence

Emotional intelligence is important in some jobs, but the ability to read people can be also used for bad. Jochen Menges, University Lecturer in Organisational Behaviour, conducted a research and found that when a leader gives an inspiring speech filled with emotion, the audience is less likely to scrutinize the message and remembers less of the content.

Read the full article [theatlantic.com]