Cambridge Business Magazine: Middle managers key to ‘speaking up’ culture

While many company leaders want their workers to “speak up”, such efforts are often thwarted by abusive retribution waged by middle managers against employees, says a study led by David De Cremer, KPMG Professor of Management Studies at Cambridge Judge. “Our research examines one of the reasons why up to 75 per cent of company change processes fail, and that’s because policies sought by top leadership are not implemented lower down the company hierarchy,” David says.

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