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HR Zone: The dark side of emotional intelligence


A research on emotional intelligence, co-authored by Dr Jochen Menges, University Lecturer in Organisational Behaviour at Cambridge Judge Business School, is featured in the article. The research found that when a charismatic leader gives an emotional speech, the audience is “less likely to scrutinise the message and also remembers less of the actual content,” but because the public is moved by the speech they claim “to recall more of it than they actually did.”

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