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MIT Sloan management Review: Nine leadership lessons 2020 gave us

Jennifer Howard-Grenville, Diageo Professor in Organisation Studies at Cambridge Judge Business School, comments on organisational culture and why it is critical for managers to enable people to do their best work. “We take from 2020 the lesson that much of what businesses encounter is neither fully controllable nor predictable, in part because every business operates interdependently with society, the economy, and the planet,” Jennifer says. “But this highlights how critical it is that managers enable people to do their best work – individually and collectively – through tapping into their needs and strengths in flexible ways and actively managing a culture that supports adaptability and learning.”

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