Companies want leaders with a human touch, prompting business schools to roll out courses that nurture social and emotional skills to promote wellbeing and boost diversity, writes Seb Murray in the article for Executive Courses. Some business schools have launched courses to address this issue.
“There is research suggesting that employees are expecting this from managers, but also that managers who lead with empathy are effective. The flip side is that managers high on dark triad personality characteristics also show negative effects on employees,” says Andreas Richter, Professor of Organizational Behavior at Cambridge Judge Business School. “Many of the learning outcomes relate to getting the best out of employees – through techniques such as motivation without using formal authority, flexibility in leadership style, manoeuvring the need for change and resistance to change.”
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