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Legal Futures: Top 50 law firms heading for “two-track” future


Top UK law firms, slow to automate, shift decision-making away from partners toward experienced professionals as the line blurs between client-facing and back-office roles, finds report by Kishore Sengupta, Professor of Operations Management at Cambridge Judge Business School for LexisNexis. Professor Sengupta said “progress between 2015 and 2020 had been uneven, with some firms “poised to leave behind others with muddled strategies and uneven execution.”

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