Professor of Management Science
BSc (Anhui Normal University), MSc (Chinese Academy of Science), PhD (University of New South Wales)
My research interests include healthcare operations management, supply chain management and revenue management, for which I build mathematical models, uncover managerial insights, and develop computational methods. I’m keen to design and analyse systems and processes that can utilise limited resources such as hospital beds and medical staff.
I’m a member of the Operations and Technology Management subject group at Cambridge Judge Business School, which focuses on practice-based research through partner organisations to address a wide spectrum of management challenges.
Professional experience
Professor Jiang carried out a number of consultancy projects for various industry sectors including services, manufacturing and health while he was at the Commonwealth Scientific and Industrial Research Organizations (CSIRO). He is a member of the Institute of Operations Research and Management Science (INFORMS) and the Mathematical Programming Society (MPS). He is an editorial board member of International Journal of Revenue Management, Numerical Algebra, Control and Optimization, and Operations Research Letters. He was an editorial board member of Computational Management Science and Production and Operations Management.
Previous appointments
Professor Jiang was a Senior Research Scientist at the Commonwealth Scientific & Industrial Research Organizations (CSIRO) in Australia, where he undertook research in combinatorial optimisation and consultancy in applied operations research and management science. Prior to that, he was a post-doctoral research fellow at the University of Melbourne, and carried out research in continuous optimisation. He also taught mathematics at both undergraduate and graduate levels at the Guizhou University of Technology in China.
Publications
Selected publications
- Jiang, H., Pang, Z. and Savin, S. (2020) “Performance incentives and competition in healthcare markets.” Production and Operations Management, 29(5): 1145-1164 (DOI: 10.1111/poms.13163)
- Jiang, H. and Sodhi, M.S. (2019) “Analyzing the proposed reconfiguration of accident-and-emergency facilities in England.” Production and Operations Management, 28(7): 1837-1857 (DOI: 10.1111/poms.13020)
- Giallombardo, G., Jiang, H. and Miglionico, G. (2016) “New formulations for the conflict resolution problem in the scheduling of television commercials.” Operations Research, 64(4): 838-848 (DOI: 10.1287/opre.2016.1496)
- Jiang, H., Pang, Z. and Savin, S. (2012) “Performance-based contracts for outpatient medical services.” Manufacturing and Service Operations Management, 14(4): 654-669 (DOI:10.1287/msom.1120.0402)
- Jiang, H., Netessine, S. and Savin, S. (2011) “Robust newsvendor competition under asymmetric information.” Operations Research, 59(1): 254-261
- Ernst, A.T., Jiang, H. and Krishnamoorthy, M. (2006) “Exact solutions to task allocation problems.” Management Science, 52(10): 1634-1646
Journal articles
- Tang, Y., Jiang, H., Xie, J., Zheng, Z., Loke, C.Y. and Goh, B.K. (2024) “Behavioral factors associated with patients’ non-attendance: a retrospective study in an outpatient specialty clinic at a women’s and children’s hospital in Singapore.” International Journal of Healthcare Management (DOI: 10.1080/20479700.2023.2225760) (published online Jun 2023)
- Anderson, E., Jiang, H. and Shao, L. (2023) “Competitive contract design in a retail supply chain under demand uncertainty.” Naval Research Logistics, 70(7): 691-707 (DOI: 10.1002/nav.22118)
- Stickels, C.P., Nadarajah, R., Gale, C.P., Jiang, H., Sharkey, K.J., Gibbison, B., Holliman, N., Lombardo, S., Schewe, L., Sommacal, M., Sun, L., Weir-McCall, J., Cheema, K., Rudd, J.H.F., Mamas, M.A. and Erhun, F. (2022) “Aortic stenosis post-COVID-19: a mathematical model on waiting lists and mortality.” BMJ Open, 12: e059309 (DOI: 10.1136/bmjopen-2021-059309)
- Betcheva, L., Erhun, F. and Jiang, H. (2021) “Supply chain thinking in healthcare: lessons and outlooks.” Manufacturing and Service Operations Management, 23(6): 1333-1353 (DOI: 10.1287/msom.2020.0920)
- Tang, Y., Jiang, H., Xie, J. and Zheng, Z. (2021) “A queueing model for customer rescheduling and no-shows in service systems.” Operations Research Letters, 49(6): 821-828 (DOI: 10.1016/j.orl.2021.09.002)
- Jiang, H., Pang, Z. and Savin, S. (2020) “Performance incentives and competition in healthcare markets.” Production and Operations Management, 29(5): 1145-1164 (DOI: 10.1111/poms.13163)
- Jiang, H. and Sodhi, M.S. (2019) “Analyzing the proposed reconfiguration of accident-and-emergency facilities in England.” Production and Operations Management, 28(7): 1837-1857 (DOI: 10.1111/poms.13020)
- Zhao, Y.-B., Jiang, H. and Luo, Z.-Q. (2019) “Weak stability of ℓ1-minimization methods in sparse data reconstruction.” Mathematics of Operations Research, 44(1): 173-195 (DOI: 10.1287/moor.2017.0919)
- Giallombardo, G., Jiang, H. and Miglionico, G. (2016) “New formulations for the conflict resolution problem in the scheduling of television commercials.” Operations Research, 64(4): 838-848 (DOI: 10.1287/opre.2016.1496)
- Hult, E., Jiang, H. and Ralph, D. (2014) “Exact computational approaches to a stochastic uncapacitated single allocation p-hub center problem.” Computational Optimization and Applications, 59(1/2): 185-200 (DOI: 10.1007/s10589-013-9629-5)
- Jiang, H. and Miglionico, G. (2014) “Airline network revenue management with buy-up.”Optimization: A Journal of Mathematical Programming and Operations Research, 63(6): 849-865 (DOI: 10.1080/02331934.2014.896079)
- Jiang, H., Pang, Z. and Savin, S. (2012) “Performance-based contracts for outpatient medical services.”Manufacturing and Service Operations Management, 14(4): 654-669 (DOI: 10.1287/msom.1120.0402)
- Jiang, H., Netessine, S. and Savin, S. (2011) “Robust newsvendor competition under asymmetric information.” Operations Research, 59(1): 254-261
- Jiang, H. and Pang, Z. (2011) “Network capacity management under competition.”Computational Optimization and Applications, 50(2): 287-326 (DOI: 10.1007/s10589-010-9340-8)
- Ernst, A.T., Hamacher, H., Jiang, H., Krishnamoorthy, M. and Woeginger, G. (2009) “Uncapacitated single and multiple allocation p-hub center problems.” Computers and Operations Research, 36(7): 2230-2241
- Jiang, H. and Xu, H. (2008) “Stochastic approximation approaches to the stochastic variational inequality problem.”IEEE Transactions on Automatic Control, 53(6): 1462-1475 (DOI: 10.1109/TAC.2008.925853)
- Jiang, H. (2008) “A Lagrangian relaxation approach for network inventory control of stochastic revenue management with perishable commodities.”Journal of the Operational Research Society, 59(3): 372-380 (DOI: 10.1057/palgrave.jors.2602359)
- Horn, M.E.T., Jiang, H. and Kilby, P. (2007) “Scheduling patrol boats and crews for the Royal Australian Navy.”Journal of the Operational Research Society, 58(10): 1284-1293 (DOI: 10.1057/palgrave.jors.2602300)
- Ernst, A.T., Jiang, H. and Krishnamoorthy, M. (2006) “Exact solutions to task allocation problems.” Management Science, 52(10): 1634-1646
- Jiang, H. (2006) “A Lagrangian relaxation approach for network inventory control of stochastic revenue management with perishable commodities.”Journal of the Operational Research Society, 13 December (DOI: 10.1057/palgrave.jors.2602359)
- Gale, K., Jiang, H. and Westcott, M. (2005) “An optimization method for the identification of minimal sets of discriminatory gene markers: application to cultivar identification in wheat.” Journal of Bioinformatics and Computational Biology, 3(2): 269-279
- Ernst, A.T., Jiang, H., Krishnamoorthy, M., Owens, B. and Sier, D. (2004) “An annotated bibliography of personnel scheduling and rostering.” Annals of Operations Research, 127(1/4): 21-144
- Ernst, A.T., Jiang, H., Krishnamoorthy, M. and Sier, D. (2004) “Staff scheduling and rostering: a review of applications, methods and models.” European Journal of Operational Research, 153(1): 3-27
- Jiang, H., Krishnamoorthy, M. and Sier, D. (2004) “Preface.” Annals of Operations Research, 127(1/4): 17-20
- Jiang, H. and Ralph, D. (2003) “Extension of quasi-Newton methods to mathematical programs with complementarity constraints.” Computational Optimization and Applications, 25(1-3): 123-150
- Ernst, A.T., Jiang, H., Krishnamoorthy, M., Nott, H. and Sier, D. (2001) “An integrated optimization model for train crew management.” Annals of Operations Research, 108(1-4): 211-224
- Fischer, A. and Jiang, H. (2000) “Merit functions for complementarity and related problems: a survey.”Computational Optimization and Applications, 17(2-3): 159-182 (DOI: 10.1023/A:1026598214921)
- Jiang, H. and Ralph, D. (2000) “Smooth SQP methods for mathematical programs with nonlinear complementarity constraints.” SIAM Journal of Optimization, 10(3): 779-808
- Facchinei, F., Jiang, H. and Qi, L. (1999) “A smoothing method for mathematical programs with equilibrium constraints.”Mathematical Programming, 85(1): 107-134 (DOI: 10.1007/s10107990015a)
- Jiang, H. (1999) “Global convergence analysis of the generalized Newton and Gauss-Newton methods of the Fischer-Burmeister equation for the complementarity problems.” Mathematics of Operations Research, 24(3): 529-543
- Jiang, H. and Ralph, D. (1999) “QPECgen, a MATLAB generator for mathematical programs with quadratic objectives and affine variational inequality constraints.”Computational Optimization and Applications, 13(1-3): 25-49 (DOI: 10.1023/A:1008696504163)
- Jiang, H., Fukushima, M., Qi, L. and Sun, D. (1998) “A trust region method for solving generalized complementarity problems.”SIAM Journal on Optimization, 8(1): 140-157 (DOI: 10.1137/S1052623495296541)
- Kanzow, C. and Jiang. H. (1998) “A continuation method for (strongly) monotone variational inequalities.”Mathematical Programming, 81(1): 103-125 (DOI: 10.1007/BF01584847)
- Jiang, H. and Qi, L. (1997) “A new nonsmooth equations approach to nonlinear complementarity problems.”SIAM Journal on Control and Optimization, 35(1): 178-193 (DOI: 10.1137/S0363012994276494)
- Qi, L. and Jiang, H. (1997) “Karush-Kuhn-Tucker equations and convergence analysis of Newton methods and quasi-Newton methods for solving these equations.” Mathematics of Operations Research, 22(2): 301-325
- Wei, Z., Qi, L. and Jiang, H. (1997) “Some convergence properties of descent methods.”Journal of Optimization Theory and Applications, 95(1): 177-188 (DOI: 10.1023/A:1022691513687)
- Jiang, H. and Qi, L. (1996) “A globally and superlinearly convergent trust region algorithm for convex SC1-minimization problems and its application to stochastic programs.”Journal of Optimization Theory and Applications, 90(3): 653-673 (DOI: 10.1007/BF02189800)
- Jiang, H. (1996) “Unconstrained minimization approaches to nonlinear complementarity problems.”Journal of Global Optimization, 9(2): 169-181 (DOI: 10.1007/BF00121662)
- Jiang, H. (1995) “Local properties of solutions of nonsmooth variational inequalities.”Optimization, 33(2): 119-132 (DOI: 10.1080/02331939508844069)
- Jiang, H. and Qi, L. (1995) “Local uniqueness and convergence of iterative methods for nonsmooth variational inequalities.”Journal of Mathematical Analysis and Applications, 196(1): 314-331 (DOI: 10.1006/jmaa.1995.1412)
- Qi, L. and Jiang, H. (1994) “On the range set of variational inequalities.”Journal of Optimization Theory and Applications, 83(3): 565-586 (DOI: 10.1007/BF02207642)
Special issues of journals
- Jiang, H., Krishnamoorthy, M. and Sier, D. (eds.) (2004) “Special issue on staff scheduling and rostering: theory and applications.” Annals of Operations Research, 127-128(1-4)
Book chapters
- Betcheva, L., Erhun, F. and Jiang, H. (2021) “Healthcare supply chains.” In: Choi, T.Y., Li, J.J., Rogers, D.S., Schoenherr, T. and Wagner, S.M. (eds.) The Oxford handbook of supply chain management. New York: Oxford University Press (DOI: 10.1093/oxfordhb/9780190066727.013.13)
- Ernst, A.T., Jiang, H. and Krishnamoorthy, M. (2006) “New Lagrangian heuristic for the task allocation problem.” In Joshi, M.C., Pani, A.K. and Sabnis, S.V. (eds.): Industrial Mathematics. Oxford: Alpha Science International, pp.137-158
- Ernst, A.T., Jiang, H., Krishnamoorthy, M., Nott, H. and Sier, D. (2001) “Rail crew scheduling and rostering: optimization algorithms.” In Voss, S. and Daduna, J.R. (eds.): Computer-aided scheduling of public transport, lecture notes in economics and mathematical systems. Heidelberg, Germany: Springer Verlag, pp.53-72
- Jiang, H. (1999) “Potential reduction methods for the complementarity problem.” In Eberhard, A., Hill, R., Ralph, D. and Glover, B.M. (eds.): Progress in optimization: contribution from Australasia. Boston, MA: Kluwer Academic Publishers, pp.177-192
- Jiang, H. and Ralph, D. (1998) “Global and local superlinear convergence analysis of Newton-type methods for semismooth equations with smooth least squares.” In Fukushima, M. and Qi, L. (eds.): Reformulation – nonsmooth, piecewise smooth, semismooth and smoothing methods. Boston MA: Kluwer Academic Publishers, pp.181-209
- Jiang, H., Qi, L., Chen, X. and Sun, D. (1996) “Semismoothness and superlinear convergence in nonsmooth optimization and nonsmooth equations.” In Di Pillo, G. and Giannessi, F. (eds.): Nonlinear optimization and applications. New York: Plenum Publishing Corporation, pp.197-212
Conference papers
- Jiang, H., Lam, L., Owens, B., Sier, D. and Westcott, M. (2004) “Predicting emergency department status.” In: International Conference on Optimization: Techniques and Applications, 6th, 9-11 December 2004, Ballarat, Australia.
- Jiang, H., Ralph, D. and Tin Loi, F. (1997) “Identification of yield limits as a mathematical program with equilibrium constraints.” In Grzebieta, R.H., Al-Mahaidi, R. and Wilson, J.L. (eds.): Australasian Conference on The Mechanics of Structures and Materials, 15th, Balkema, Rotterdam. Rotterdam: Balkema, pp.399-404
Awards and honours
- CSIRO Chairman’s Medal, 2000
- Equity and Merit Scholarship Scheme of Australia, 1994
News and insights
Major trauma patients have doubled in the past decade in the East of England, the increase in demand is likely to continue, and reorganisation and development of the trauma network are imminently needed, says a new report from Cambridge Judge Business School and NHS England.
Faculty news
Saving hospitals money by reducing no-shows
Missed hospital appointments may be reduced if clinics encourage patients to rebook their own appointments when clinics need to reschedule, says new study co-authored by Professor Houyuan Jiang of Cambridge Judge.
Studies on COVID-19 modelling by Paul Kattuman and marginalisation by Shahzad Ansari are named runners-up in the annual Responsible Business Education Awards of the Financial Times.