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FAQs about Executive Education

Hopefully you’ll find the answer to your question here. If not, please get in touch; we welcome your interest and questions.

Where can I see a list of all programmes and programme dates?
Visit Executive Education’s online calendar for a list of our open programmes, or use the open programme selector to filter your choices by subject area, delegate level, duration or date.

Where are the programmes held?
Please refer to the programme details to find the location for a specific programme. Programmes are usually held either at Cambridge Judge Business School or in central Cambridge or as otherwise stated.

Does Cambridge offer bespoke programmes for organisations?
Yes. Bespoke programmes at Cambridge are offered by Cambridge Judge Business School and are intended to meet the specialised management education needs of select organisations. Visit our custom programmes webpages for more information, or call us on +44 (0)1223 746681. We would be pleased to discuss your organisation’s requirements.

How can I obtain a programme brochure?
Visit our open programmes webpages for online programme descriptions. Alternatively you can fill in our online form if you would like to download our full brochure in Adobe Acrobat format or request that we post you a hard copy of our open programmes brochures.

Do I need to be proficient in English to attend open programmes?
Unless specified, all our programme are taught in English and participants are required to be proficient in spoken and written English to attend. We do not provide translation facilities and do not allow participants to be accompanied by translators.

What are the typical programme timings for open programmes?
Programmes will run from approximately 08:30 to approximately 17:30 each day, with regular coffee and lunch breaks. A final programme agenda will be sent out to you before the start of your programme. You are advised to make appropriate travel and accommodation arrangements to enable you to attend the full duration of the programme.

Will I receive a certificate for attending an open programme?
If you complete an open programme, you will receive a Certificate of Attendance. Certificates are handed out at the end of the final day.

How do I book a place on one of your programmes?
Visit the webpage of the open programme you’d like to book and click on the appropriate “Register” button (depending on whether you’re funding yourself or are being funded by your company). You can choose to pay by cheque, credit/debit card or purchase order. Some of our programmes require you to apply first; once you’re accepted on the programme, you will then be asked to send us payment.

All information given on applications will be treated as strictly confidential. It will be used only for internal University of Cambridge purposes and will not be provided to a third party.

How long does it take to process my registration form?
It normally takes only one business day to confirm your reservation on a two-day programme. For longer programmes, it may take up to three days to process your registration. You will receive an email confirmation.

Can I reserve a place in a programme?
Your seat will be reserved with your completed booking. Your receipt of payment is viewed as final confirmation.

What is included in the programme fee?
The programme fee covers tuition, materials, and meals during the day (light breakfast, lunch and two coffee breaks daily).

In several of the programmes of more than two-day duration, accommodation may be included. Please refer to the individual programme to confirm if accommodation is included.

What are your terms and conditions of booking for open programmes?
Please download our full Terms & Conditions for Self-funded Applicants (pdf, 233KB) (updated 31 January 2018) or Terms & Conditions for Organisation-funded Applicants (pdf, 250KB) (updated 31 January 2018), depending on your status; these detail our payment terms, cancellation, transfer policies and fees.

What is your cancellations policy for open programmes?
Please download our full Terms & Conditions for Self-funded Applicants (pdf, 233KB) (updated 31 January 2018) or Terms & Conditions for Organisation-funded Applicants (pdf, 250KB) (updated 31 January 2018) (depending on your status), which contain important information about cancellations and any fees payable.

What types of payment are accepted?
We accept the following methods of payment: cheque, wire transfer, credit card (Visa and Mastercard) and debit card (Switch, Maestro/Solo).

If paying by cheque, who should I make the cheque payable to?
Please make cheques payable to “JBS Executive Education Ltd”.

Which address should I send the cheque to?
Executive Education
Cambridge Judge Business School
University of Cambridge
Trumpington Street
Cambridge CB2 1AG
United Kingdom

Can I wire international payments?
Yes – if you provide the wiring agency with your invoice number and obtain the bank transfer reference number this will facilitate the payment process. If accepted into the programme, your invoice will contain details on paying via wire transfer.

Are bursaries available?
Unfortunately most programmes do not provide bursaries. However, special pricing is available to companies sponsoring several participants through our Cambridge Executive Education Corporate Partner programme. Group discounts may be available for more than five attending. Contact us to find out more.

What is VAT, and can it be claimed back?
VAT is a UK government value added tax of 20% levied on services supplied in the UK. Visit the HM Revenue & Customs website to find out more

You may be able to reclaim Value Added Tax (VAT) paid on programme fees from HM Revenue & Customs if you have bought the goods or services to use in your business.

Download our “Obtaining VAT Refunds from Programme Fees” guide (pdf, 76KB) to find out more.

Where will I stay and how much will it cost?
Some programmes include the cost of accommodation, however most of our two-day programmes do not. Please consult the programme’s “Dates & fees” section to determine this. If you are making accommodation plans, the centre of Cambridge is served by a number of hotels and accommodation choices. In fact, there are over 1,000 hotel rooms within a 10-15 minute walk of Cambridge Judge Business School, although since demand for accommodation is always high we recommend you book a room as soon as possible following your registration. Visit the Visit Cambridge website to find accommodation online.

Are meals included?
A light breakfast, lunch and two coffee breaks are included each day for participants in our programmes. For dinner, there are many dining options available to participants and we would be pleased to provide you with a list to choose from. Visit the Cambridge Restaurants website to find a good place to eat.

How do I get to Cambridge?
Cambridge Judge Business School is located in central Cambridge on Trumpington Street. It is directly opposite the Fitzwilliam Museum. The School is within one mile of the Cambridge railway station.

Cambridge is 48 minutes by train service from London and 30 minutes by rail or 45 minutes by car or taxi from London Stansted airport.

Our address is:

Cambridge Judge Business School
Trumpington Street
Cambridge CB2 1AG

Where is the nearest international airport?
Stansted, Heathrow and Gatwick are the main airports. Stansted International Airport is approximately 30 miles from the University of Cambridge campus. Visit the Stansted Airport website for airport and flight information.

Coaches from National Express and Terravison are also available from London airports.

What are the parking arrangements?
Whenever possible, park your car at the hotel at which you are staying. Most hotels and accommodations in Cambridge are within walking distance of Cambridge Judge Business School.

If you must drive to Cambridge, there are several car parks in central Cambridge. The nearest parking is available at the Grand Arcade car park, off Pembroke Street, and Queen Anne’s Terrace, Gonville Place. Parking is also available at the Grafton Centre. Visit an online map showing the centre of Cambridge with available parking.

If you are coming to Cambridge, we highly recommend the use of public transportation and taxis.

Visit the “Contact us” webpage to find out more

What is the typical attire and dress for during a programme?
Business casual dress is customary. Business casual is defined as skirts/trousers, open-necked shirts or blouses, and sweaters. The dress code is always informal after class and for dinner, unless otherwise announced.

Where can I learn more about Cambridge?
Visit the University of Cambridge website for more information about the University.

Where can I find a campus map?
Visit the University of Cambridge’s online maps service for maps of the city and the campus. Maps showing the School’s location are also available.

Are there restaurants and shopping nearby?
The centre of Cambridge provides multiple shopping and restaurant choices. Most are within walking distance of the School. Take a look at the Visit Cambridge website for information about these choices and other attractions.

Whether it is walking along the Backs, punting along the River Cam, cycling the streets, enjoying the many dining and shopping choices or visiting the colleges, visitors enjoy many opportunities for leisure and exploration of Cambridge, one of the most historic towns in the United Kingdom.

What is the weather like?
Visit the Met Office website for a five-day weather forecast.

During the autumn, spring and summer, temperatures are typically mild and Cambridge is an enjoyable city which allows you to be outdoors. The winter months of Dec-Feb can be chilly and you are advised to wear warm clothing. Sensible footwear is suggested as some areas in Cambridge have cobbled surfaces.

Due to the current restrictions relating to COVID-19 and in line with guidance from the UK Government and the University of Cambridge we are currently unable to offer our usual full calendar of open enrolment programmes. We will update this page with more information as it becomes available. We thank our participants for their understanding and support at this time.

We have been working with our academic faculty and operations team to ensure we can continue to provide a comprehensive portfolio of programmes in the latter part of 2020 and through 2021. 

Several of our face-to-face programmes have been postponed until early 2021 but we are committed to running some in small cohorts, here in Cambridge, before then with social distancing and other health and safety measures in place when it is safe and permitted to do so. We look forward to seeing Cambridge and our classrooms buzzing with energy and discussion again and are committed to doing so in a safe and controlled way.

We are now also offering a number of programmes in a ‘Live Online’ format which still enable you to experience the Cambridge learning, insights and peer-to-peer engagements without the need to travel .

When will Cambridge Judge Business School Executive Education be planning on running face-to-face programmes again?
We plan to run a limited calendar of face-to-face open enrolment executive education programmes in accordance with UK Government and University of Cambridge guidance, currently from late October 2020.

What venue will be used?
Where possible, we plan to use rooms within Cambridge Judge Business School. However to ensure that teaching rooms and catering facilities are suitable for social distancing, we may use other University of Cambridge and College facilities or rooms in nearby hotels. We will give you as much written notice as possible by email, but will always ensure that venues are within Cambridge City centre.

What will a typical class size be?
Whilst operating under the restrictions of COVID-19, we plan to limit class sizes to a maximum of 18 participants. This is to ensure that social distancing, necessary cleaning and other precautions can take place during classes and refreshment breaks, while retaining diversity of peer-to-peer interaction for a rich education experience.

What health and safety measures will be in place?
The health and wellbeing of our participants is paramount. We will abide by UK Government and University of Cambridge guidance relating to COVID-19 and the requirements of any venue at the time of delivery.  Examples of such measures include social distancing, staggered refreshments breaks, hand washing and the use of sanitisers and face coverings. We will communicate the requirements and measures to you on the lead up to the programme and all participants and staff will be required to adhere to these.

What about cancellation terms for open programmes booked during COVID-19 restrictions?
We understand that it may become difficult for you to travel to Cambridge if local or national restrictions prevent you from doing so. For instance, if you are travelling from overseas and the UK Government introduces restrictions on travel due to the COVID-19 outbreak or if you are travelling within the UK but are under a specific lockdown. In this instance, we ask that you contact us immediately in writing – executive.education@jbs.cam.ac.uk. You will be able to transfer free of charge to a programme in 2021 at the same price or cancel your participation in the programme and receive a refund of the programme fees. 

All our other Terms & Conditions remain unchanged. Please see our full Terms & Conditions for Self-funded Applicants or Terms & Conditions for Organisation-funded Applicants (depending on your status), which contain other important information. 

What happens if you cannot run a programme?
If we foresee any issues that will prevent us from running a programme, such as local or national lockdown or faculty sickness, we reserve the right to cancel the programme and will inform you immediately.

In this event we will, at your choice, either refund the programme fees or transfer your place to a future suitable programme, however we take no responsibility for any travel, accommodation or other fees you may incur as a result of this cancellation. We recommend that participants consider taking out a travel insurance policy, which may provide cover in the event of cancellation.

If a programme cannot run on location, will it take place virtually instead?
If it is not possible to run the programme on location, then we may offer you the opportunity to attend the programme in a Live Online format instead, if such format is available. You are under no obligation to transfer to this format and will still be entitled to a full refund of the programme fees or to transfer to a later programme if you do not wish to partake virtually.

What if I become unwell before the programme, or during the programme?
Please see the “What if I am travelling from overseas?” below. 

If you are feeling unwell with any COVID-19 symptoms, please do not travel to Cambridge and let us know you are no longer able to attend. If you are already in Cambridge or the programme has begun and you become unwell, please do not come to class and let us know immediately – executive.education@jbs.cam.ac.uk. If you think you may have COVID-19, please visit the NHS 111 coronavirus advice webpage for guidance and advice. If you wish to seek medical assistance for anything else, please visit NHS 111 online.

What if I do not show up to class?

If you do not show up to class or withdraw from the programme and you have not been in touch with us then our standard Terms & Conditions for Self-funded Applicants or Terms & Conditions for Organisation-funded Applicants (depending on your status) will apply.

What if I am travelling from overseas?
If you are traveling from overseas, please see the UK Government’s latest travel advice on www.gov.uk/coronavirus and in particular www.gov.uk/uk-border-control 

There may be quarantine restrictions in place and these restrictions may change. Please also check directly with the relevant embassy in your home country to determine whether you need an entry visa for the UK.