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FAQs about Executive Education

Hopefully you’ll find the answer to your question here. If not, please get in touch; we welcome your interest and questions.

Where can I see a list of all programmes and programme dates?
Visit Executive Education’s online calendar for a list of our open programmes, or use the open programme selector to filter your choices by subject area, delegate level, duration or date.

Where are the programmes held?
Face-to-face programmes are usually held either at Cambridge Judge Business School or in a central Cambridge location. Full details of the location will be provided as part of your pre-programme information. We are also offering many of our programmes in a ‘Live Online’ format. We use Zoom to deliver these rich and highly interactive sessions which allow you to combine the comfort of your home office with the immersive Cambridge learning experience. Access further information on the Cambridge Live Online format

Does Cambridge offer bespoke programmes for organisations?
Yes. Our custom programmes are designed to meet the specialised management education needs of your organisation. Visit our custom programmes webpages for more information or call us on +44 (0)1223 765508. We would be pleased to discuss your organisation’s requirements.

How can I obtain a programme brochure?
Visit our open programmes webpages for a description of our online programmes . Alternatively you can fill in our online form if you would like to download our full brochure in Adobe Acrobat format or request that we post you a hard copy.

Do I need to be proficient in English to attend open programmes?
Unless specified, all of our programmes are taught in English and participants are required to be proficient in spoken and written English to attend. We do not provide translation facilities and do not allow participants to be accompanied by translators.

Will I receive a certificate for attending an open programme?
A Certificate of Attendance will be issued at the end of our face-to-face and Live Online programmes. We are pleased to announce that we now offer digital certificates for all our Executive Education programmes which provide several benefits including built in social sharing tools allowing you to celebrate your achievement with your network (eg on LinkedIn).

What are the requirements to complete the programme?
There is an expectation that participants should attend all the sessions as timetabled, complete all the pre-programme work and any other activities that are asked of you during the programme. Faculty will ask you contribute to live discussion and share your reflections with the rest of the group as this leads to a rich learning experience. We may not be able to issue a certificate if you have not been able to attend all the programme sessions.

What if I am not available to attend all the sessions and discussion?
Peer-to-peer debate and faculty interaction highly enriches the learning process and creates an environment where ideas can flow and take shape. To receive your Certificate of Attendance, we expect you to attend all sessions as timetabled and contribute where possible. If you foresee any problems with your availability, please do get in touch.

How do I book a place on one of your programmes?
Visit the webpage of the open programme you would like to book and click on the appropriate “Register” button (depending on whether you are funding the programme yourself or are being funded by your company). You can choose to pay by credit/debit card or request an invoice. Some of our programmes require you to apply first; once you are accepted on the programme, you will then be asked to send us payment.

All information given on applications will be used to provide you with our services as set out in our terms and conditions and in accordance with our data protection policy.

How long does it take to process my registration form?
We aim to process your registration within one business day, but on occasions this may take longer. You will receive an email confirmation with your invoice or payment receipt.

Can I reserve a place on a programme?
Upon request, you can reserve a place for a programme. Please contact [email protected] for further information.

What is the closing date for registration?
Registration closes at midday one working day before the start date of the programme. Payment must be made in full prior to the start date.

What is included in the programme fee?
The programme fee covers tuition and programme materials. For face-to-face programmes meals during the day (light breakfast, lunch and refreshment breaks daily) are also included. Please refer to the individual programme information to confirm if accommodation is included.

What are your terms and conditions of booking (including cancellation policy) for open programmes?
Please download our full Terms & Conditions for Self-funded Applicants or Terms & Conditions for Organisation-funded Applicants, depending on your status; these detail our payment terms, cancellation, transfer policies and fees.

What types of payment are accepted?
We accept the following methods of payment: cheque, wire transfer, credit card (Visa, Mastercard and American Express) and debit card (Switch, Maestro/Solo).

If paying by cheque, who should I make the cheque payable to?
Please make cheques payable to “JBS Executive Education Ltd”.

Which address should I send the cheque to?
Executive Education
Cambridge Judge Business School
University of Cambridge
Trumpington Street
Cambridge CB2 1AG
United Kingdom

Can I wire international payments?
Yes – If accepted into the programme, your invoice will contain all the details on paying via wire/bank transfer.

Are bursaries available?
Unfortunately most programmes do not provide bursaries. However, special pricing is available to companies sponsoring several participants through our Cambridge Executive Education Corporate Partner programme. Group discounts may be available for more than five attending. Contact us to find out more.

What is VAT, and can it be claimed back?
VAT is a UK government value added tax of 20% levied on services supplied in the UK. Visit the HM Revenue & Customs website to find out more.

What if a programme is cancelled?
In the unlikely event we need to cancel or postpone the programme then we will let you know immediately in writing and a full refund or transfer to a later programme will be offered.

What venue will be used?
Where possible, we plan to use rooms within Cambridge Judge Business School. However, to ensure that teaching rooms and catering facilities are suitable, we may use other University of Cambridge and College facilities or rooms in nearby hotels. We will give you as much written notice as possible by email but will always ensure that venues are within Cambridge City centre.

Where will I stay and how much will it cost?
Some programmes include the cost of accommodation, however most of our two and three-day programmes do not. Please consult the programme’s “Dates & Fees” section to determine this. Cambridge offers a variety of accommodation to suit different needs and budgets. Please be sure to book any accommodation directly with the provider once your programme registration has been confirmed as accommodation in Cambridge can quickly become fully booked.

What are the typical programme timings for open programmes?
Programmes will run from approximately 08:30 to approximately 17:30 each day, with regular refreshment and lunch breaks. A final programme agenda will be sent out to you before the start of your programme. You are advised to make appropriate travel and accommodation arrangements to enable you to attend the full duration of the programme.

Are meals included?
A light breakfast, lunch and two refreshment breaks are included each day for participants in our programmes. Dinner is not included unless specified in your programme agenda. There are many dining options available to participants and we would be pleased to provide you with a list to choose from.

How do I get to Cambridge?
Cambridge Judge Business School is located in central Cambridge on Trumpington Street. It is directly opposite the Fitzwilliam Museum. The School is within one mile of the Cambridge railway station.

Cambridge is 48 minutes by train service from London and 30 minutes by rail or 45 minutes by car or taxi from London Stansted airport.

Our address is:
Cambridge Judge Business School
Trumpington Street
Cambridge CB2 1AG

Where is the nearest international airport?
Stansted, Heathrow and Gatwick are the main airports. Stansted International Airport is approximately 30 miles from the University of Cambridge. Visit the Stansted Airport website for airport and flight information.

There is an hourly direct train from Stansted to Cambridge which takes around 35 minutes, and an hourly direct train from Gatwick to Cambridge which takes 1 hour 50 minutes. Alternatively, National Express have coaches making regular trips from all four London airports to Cambridge.

What are the parking arrangements?
We highly recommend the use of public transportation and taxis.

Whenever possible, park your car at the hotel at which you are staying. Most hotels and accommodations in Cambridge are within walking distance of Cambridge Judge Business School.

If you must drive to Cambridge, there are several car parks in central Cambridge, including at the Grand Arcade, off Pembroke Street, and Queen Anne’s Terrace, Gonville Place. Parking is also available at the Grafton Centre.

For more information on these parking facilities, including live availability, please visit www.cambridge.gov.uk/parking.

Another option is JustPark’s app and website which lets you book a guaranteed space on a private driveway – visit www.justpark.com.

We are unable to offer parking on-site at Cambridge Judge Business School.

What is the typical attire and dress code during a programme?
Business casual dress is customary. Business casual is defined as skirts/trousers, open-necked shirts or blouses, and sweaters. The venues are often air-conditioned, so we advise bringing a jumper/jacket. The weather in England can be unpredictable throughout the year, so please check the forecast before attending.

Where can I learn more about Cambridge?
Visit the University of Cambridge website for more information about the University or Visit Cambridge for information about the city.

Where can I find a campus map?
Visit the University of Cambridge’s online maps service for maps of the city and the campus. Maps showing the School’s location are also available.

What is the weather like?
Visit the Met Office website for a five-day weather forecast.

During the autumn, spring and summer, temperatures are typically mild and Cambridge is an enjoyable city which allows you to be outdoors. The winter months of December to February can be cold and you are advised to wear warm clothing. Sensible footwear is suggested as some areas in Cambridge have cobbled surfaces.

Are there restaurants and shopping nearby?
The centre of Cambridge provides multiple shopping and restaurant choices. Most are within walking distance of the School. Whether it is walking along the Backs, punting along the River Cam, cycling the streets, enjoying the many dining and shopping choices or visiting the Colleges, there are many opportunities for leisure and exploration of Cambridge, one of the most historic towns in the United Kingdom.

Due to the current restrictions relating to COVID-19 and in line with guidance from the UK Government and the University of Cambridge we are currently unable to offer our usual full calendar of open enrolment programmes. We will update this page with more information as it becomes available. We thank our participants for their understanding and support at this time.

Read the latest Coronavirus information for the Cambridge Judge Business School community

Read the University of Cambridge’s latest Coronavirus information.

Read the UK Government’s latest guidance and advice.

We have been working with our academic faculty and operations team to ensure we can continue to provide a comprehensive portfolio of programmes throughout 2021.

Several of our face-to-face programmes have been postponed until late 2021 but we are committed to running some in small cohorts, here in Cambridge, before then with social distancing and other health and safety measures in place when it is safe and permitted to do so. We look forward to seeing Cambridge and our classrooms buzzing with energy and discussion again and are committed to doing so in a safe and controlled way.

We are now also offering many of our programmes in a ‘Live Online’ format which still enable you to experience the Cambridge learning, insights and peer-to-peer engagements without the need to travel. Access further information on the Cambridge Live Online format

When will Cambridge Judge Business School Executive Education be planning on running face-to-face programmes again?
We plan to run a limited calendar of face-to-face open enrolment executive education programmes in accordance with UK Government and University of Cambridge guidance, currently from September 2021.Please visit Executive Education’s online calendar for a list of all our open programmes.

What venue will be used?
Where possible, we plan to use rooms within Cambridge Judge Business School. However, to ensure that teaching rooms and catering facilities are suitable for social distancing, we may use other University of Cambridge and College facilities or rooms in nearby hotels. We will give you as much written notice as possible by email but will always ensure that venues are within Cambridge City centre.

What will a typical class size be?
Whilst operating under the restrictions of COVID-19, we plan to limit class sizes to a maximum of 18 participants. This is to ensure that social distancing, necessary cleaning and other precautions can take place during classes and refreshment breaks, while retaining diversity of peer-to-peer interaction for a rich education experience.

What health and safety measures will be in place?
The health and wellbeing of our participants is paramount. We will abide by UK Government and University of Cambridge guidance relating to COVID-19 and the requirements of any venue at the time of delivery. Examples of such measures include social distancing, staggered refreshments breaks, hand washing and the use of sanitisers and face coverings. We will communicate the requirements and measures to you on the lead up to the programme and all participants and staff will be required to adhere to these.

What about cancellation terms for open programmes booked during COVID-19 restrictions?
We understand that it may become difficult for you to travel to Cambridge if local or national restrictions prevent you from doing so. For instance, if you are travelling from overseas and the UK Government introduces restrictions on travel due to the COVID-19 outbreak or if you are travelling within the UK but are under a specific lockdown. In this instance, we ask that you contact us immediately in writing – [email protected]. You will be able to transfer free of charge to a later programme at the same price or cancel your participation in the programme and receive a refund of the programme fees.

All our other Terms & Conditions remain unchanged. Please see our full Terms & Conditions for Self-funded Applicants or Terms & Conditions for Organisation-funded Applicants (depending on your status), which contain other important information.

What happens if you cannot run a programme?
If we foresee any issues that will prevent us from running a programme, such as local or national lockdown or faculty sickness, we reserve the right to cancel the programme and will inform you immediately.

In this event we will, at your choice, either refund the programme fees or transfer your place to a future suitable programme, however we take no responsibility for any travel, accommodation or other fees you may incur as a result of this cancellation. We recommend that participants consider taking out a travel insurance policy, which may provide cover in the event of cancellation.

If a programme cannot run on location, will it take place virtually instead?
If it is not possible to run the programme on location, then we may offer you the opportunity to attend the programme in a Live Online format instead, if such format is available. You are under no obligation to transfer to this format and will still be entitled to a full refund of the programme fees or to transfer to a later programme if you do not wish to partake virtually.

What if I become unwell before the programme, or during the programme?
If you are feeling unwell with any COVID-19 symptoms, please do not travel to Cambridge and let us know you are no longer able to attend. If you are already in Cambridge or the programme has begun and you become unwell, please do not come to class and let us know immediately – [email protected]. If you think you may have COVID-19, please visit the NHS 111 coronavirus advice webpage for guidance and advice. If you wish to seek medical assistance for anything else, please visit NHS 111 online.

What if I do not show up to class?
Please contact us should you foresee any problems attending a programme or parts of a programme that you have booked. If you do not show up to class or withdraw from the programme and you have not been in touch with us then our standard Terms & Conditions for Self-funded Applicants or Terms & Conditions for Organisation-funded Applicants (depending on your status) will apply.

What if I am travelling from overseas?
If you are traveling from overseas, please see the UK Government’s latest travel advice on www.gov.uk/coronavirus and in particular www.gov.uk/uk-border-control.

There may be quarantine restrictions in place and these restrictions may change. Please also check directly with the relevant embassy in your home country to determine whether you need an entry visa for the UK.

What technology will I need to participate?

  • Camera and sound enabled computer or device
  • Headphones with microphone to avoid background noise
  • Internet – Minimum browser requirements to access Zoom client – Internet Explorer 10 or higher / Microsoft Edge 38.14393.0.0 or higher / Google Chrome 53.0.2785 or higher / Safari 10.0.602.1. 50 or higher / Firefox 49.0 or higher
  • PDF reader – you can download Adobe Acrobat for free.

We are not responsible for your failure to access the programme as a result of unsuitable technology.

What do the pedagogical materials consist of?
We provide a range of programme materials which vary depending on the programme and may include pre-readings and case studies. When you participate in a Cambridge Live Online Executive Education programme, you benefit from a learning experience designed with a virtual setting in mind. Through live, synchronous sessions you will engage directly with our faculty to learn from their latest research, gain actionable takeaways, and facilitate your growth. In addition, Live Online discussion groups will connect you to a global group of peers.

Is there work to be completed outside the live sessions?
You will be asked to complete some learning instructions before the start of the programme. Programme details will be provided around two weeks prior to the start date on the programme’s Virtual Learning Environment (VLE). We will provide you with login details and instructions by email. Project work or reflections may also need to be completed between live sessions. Any social elements such as virtual drinks are optional, and you are not required to attend as part of the programme. However, it is a nice opportunity to chat informally with peers as well as Cambridge faculty and staff.

What are the typical programme timings for Live Online open programmes?
Most Live Online programmes run for 3 or 3.5 hours per day. However, there are exceptions to this, and the sessions may be longer to ensure a clear and coherent learning journey. Each programme has its own agenda and all times are UK time zone so please do check to ensure you can attend the full sessions on each day before registering.

You are expected to attend the full programme timetable of live sessions to receive your Certificate of Attendance.

Live sessions will be run using Zoom and we will provide you with the links to access the programme. You are expected to have your camera on during these live sessions so that everyone in the virtual classroom can be seen, and you will require a microphone to contribute to discussions and break out session.

What will be a typical class be?
Our open enrolment programmes attract a diverse and international audience and although you will not meet face-to-face, we try and simulate an interactive experience for discussion and debate. We cap the number of participants to 30 to enhance group and faculty interaction. You will also be split into smaller groups for some discussions to give everyone a substantial opportunity to share opinions, ask questions and offer insights from their own context.

Will the Live Online sessions be recorded?
To ensure the privacy of the faculty and participants, the live sessions will not be recorded, except in some circumstances for internal programme development purposes and we will inform you when we do so.

Live transcripts
Although we cannot provide a full transcript of any programmes, we do have the facility to switch on live transcripts during our Live Online sessions which may help participants who are non-native speakers of English or hard of hearing to follow the sessions. Please reach out to us in advance if you would find this helpful and we can work with you to make your programme experience as enjoyable and rewarding as possible.