Leading business minds

The effectiveness of joint work depends not only on social and procedural arrangements, but also on the embodied, taken-for-granted ways people sense, anticipate and respond to each other. Research by Karla Sayegh of Cambridge Judge Business School and Samer Faraj of McGill University examines how organisations can repair breaks in such unseen but critical ways of coordinating.

The usefulness of online product reviews depends not only on what is said, but on how the information is structured. Research co-authored at Cambridge Judge Business School shows that the sequencing of positive and negative points plays a central role in how readers interpret reviews. This suggests that better-designed review forms – ones that guide how feedback is organised – could significantly improve their value for decision-making.

Church attendance is in long-term decline, threatening the financial stability of magnificent church buildings. Research at Cambridge Judge Business School, in collaboration with the Diocese of Ely, focuses on how church custodians respond to tensions between churches as places of worship and the financial sustainability of these magnificent edifices.