PhD Candidate
BA (New York University), MPhil (University of Cambridge)
Research topic
In her research, Harshita is exploring the challenges faced by healthcare providers with regards to delivering customised patient care in a timely and efficient manner. Specifically, she is looking at improving patient experience through the integration and coordination between primary care and secondary care.
Biography
Harshita has a BA in Mathematics from New York University, and an MPhil in Strategy, Marketing & Operations from the University of Cambridge.
Research interests
Empirical healthcare operations; care coordination; primary and secondary care interface; continuity of care.
Harshita Kajaria-Montag is a member of the Operations & Technology Management subject group.
Publications & papers
Articles & working papers
Kajaria-Montag, H. and Freeman, M. (2020) “Explaining the erosion of relational continuity: an empirical analysis from primary care in England.” Social Science Research Network Working Paper (available online via the SSRN)
Kajaria-Montag, H., Freeman, M. and Scholtes, S. (2020) “Productivity consequences of service continuity.” Working Paper
Kajaria-Montag, H., Kattuman, P., Freeman, M. and Scholtes, S. (2020) “Evidence and consequences of black-swan distributions in hospital costs.” Working Paper
Invited conference presentations
Kajaria-Montag, H. (2020) “Explaining the erosion of relational continuity: an empirical analysis from Primary care in England.” In: INFORMS Annual Meeting, 8-11 November 2020, Online.
Watch a video recording of the presentation
Kajaria-Montag, H. (2020) “Explaining the erosion of relational continuity: an empirical analysis from Primary care in England.” In: INFORMS Annual Meeting, 8-11 November 2020, Online
Kajaria-Montag, H. (2019) “Productivity consequences of service continuity.” In: INFORMS Annual Meeting, 20-23 October 2019, University of Washington, Seattle, WA, USA.
Kajaria-Montag, H. (2019) “Evidence and consequences of black-swan distributions in hospital costs.” In: INFORMS Healthcare, 27-29 July 2019, MIT Sloan School of Management, Cambridge, MA, USA.
Kajaria-Montag, H. (2019) “Evidence and consequences of black-swan distributions in hospital costs.” In: POMS International, 2-5 September 2019, Brighton, UK.
