Public to private
The results of privatisation, back in the public eye due to the pandemic, often depend on the type of industry and its competitive framework, says study co-authored by Dr Kamal Munir of Cambridge Judge. Dr Kamal Munir Throughout the last…
The Economist: Government on the go – mobile delivery of public services
Is it possible for governments to employ mobile apps and become mobile ecosystems? Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, has been looking into digital governance and thinks that shifting to the cloud…
Computer Weekly: Introducing ‘focus and leverage’ – the value algorithm of the internet era
Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, says it’s important to understand the economics of mature internet technology when pitching a business idea or designing a new service. “The inescapable implication is that…
Re-imagining church buildings
The Diocese of Ely and Cambridge Judge Business School, with the support of Allchurches Trust and Historic England, launch a three-year project to help communities make fuller use of their historic churches. Last week the Diocese of Ely and Cambridge…
Digital government ‘manifesto’
A new blueprint for modernisation of public services outlined by Dr Mark Thompson of Cambridge Judge Business School aims to save £46 billion a year in order to hire one million frontline workers. Dr Mark Thompson "A revolutionary moment in…
Computer Weekly: Open data, democracy and public services
Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, writes about public services and open data. “A public discussion is needed around objectives, definitions, good practice and governance, one that addresses what people gain, as…
Cambridge Independent: Local councils could learn lessons from Netflix
Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, suggests that local councils could re-organise themselves to reflect successful businesses like AirBnB, Spotify or Netflix – which “focus on where they add value most efficiently…
Resistance to ‘marketisation’
Some sectors including childcare remain stubbornly resistant to marketisation, finds research by two Cambridge Judge academics. Marketisation is supposedly the only game in town. Putting a price on everything enables competition that makes money for business and improves standards and…
Delivering public services digitally
Discussions with unions could help ease better digital delivery of public services, Dr Mark Thompson of Cambridge Judge tells audience at Cheltenham Science Festival. A national discussion including conversations with unions is needed in order to effectively implement digital efficiency…
The Guardian: The hidden exploitation of frontline staff by their own administrators
Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, looks at public services and what could be done to maintain frontline public services. "Dumping the misleading ‘public sector’ label, and replacing it with a new distinction…