RICK workshop 2021

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14 Jun 2021

16:00 -19:00


Open to: All

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(where applicable, further details sent upon registration)

Responding to crisis through digital innovation

We live in a technologically advanced era with a recent and marked dependence on digital technologies while also facing increasingly frequent extreme and global crises. Crises, like the COVID-19 pandemic, are significantly impacting our societies, organisations and individuals and dramatically shifting the use of, and dependence on, digital technology. The way digital technology is used to cope with crises is novel and not well understood theoretically.

The aim of the workshop was to:

  • showcase research published in the recent Information and Organization RICK special issue, which brings together some of the latest scholarship of organisational studies and information systems.
  • initiate constructive and critical debate on the varied and innovative uses of digital technologies in times of crisis and beyond.
Futuristic illustration of a mobile phone.

In collaboration with OCIS a Division of the Academy of Management


The workshop kicked-off with short presentations of the papers of the special issue, followed by an interactive workshop chaired by the organisers and and authors of SI papers.

  • Crisis as opportunity, disruption and exposure: Exploring emergent responses to crisis through digital technology. Manos Gkeredakis, Hila Lifshitz-Assaf NYU, Michael Barrett.
  • Institutional Logics and Technology Affordances in Times of Crisis: Telemedicine as Digital ‘PPE’. Eivor Oborn, Nirit Pilosof, Bob Hinings, Eyal Kimlichman.
  • Liminal innovation in practice: Understanding the reconfiguration of digital work in crisis. Wanda J. Orlikowski, Susan V. Scott.
  • Experimenting during the shift to virtual team work: Learnings from how teams adapted their activities during the COVID-19 pandemic. Ashley Whillans, Leslie Perlow, Aurora Turek.
  • On the making of crystal balls: Five lessons about simulation modelling and the organization of work. Paul M. Leonardi, DaJung Woo, William C. Barley.
  • Unto the breach: What the COVID-19 pandemic exposes about digitalisation. Samer Faraj, Wadih Renno, Anand Bhardwaj.
  • Inequality of what? An intersectional approach to digital inequality under Covid-19. Yingqin Zheng, Geoff Walsham.

​The interactive part of the workshop focused on breakout room discussions on the following topics:

  • Parallel Session 1: Theorising Digital Innovation as a Consequence of Crisis
  • Parallel Session 2: Methodological Issues in Studying Digital Innovation
  • Parallel Session 3: Widening our Contributions on Digital Innovation