Survey on the intersect of fintech, banks, regulators and AI vendors
Artificial intelligence is rapidly reshaping financial services – transforming how fintechs and traditional financial institutions operate and collaborate, how vendors deliver and scale AI solutions, and how regulators safeguard stability and reduce risk of harm.
Given the pace of change and AI’s impact on our industry, it is essential to have a consistent, global evidence base. To address this need, we are launching this study to assess how AI is being adopted, delivering value, and being overseen across jurisdictions.
The AI in Financial Services 2030 Global Surveys is a landmark, worldwide study capturing the intersecting perspectives of:
- financial regulators
- industry (both fintechs & banks)
- AI vendors.
Together, these insights will provide a comprehensive view of AI adoption, impact, oversight and expectations for the years ahead.
This is a collaborative initiative between the Cambridge Centre for Alternative Finance, Cambridge Judge Business School (CCAF) and our:
Research partners
Ecosystem partners
With the support of
Participate in the survey
We invite your institution to participate in this unique initiative. Your contribution will ensure that the findings reflect the realities of AI use and impact within financial services globally, while helping to shape an inclusive, innovative, and resilient future for financial services for us all.
The surveys will cover:
By triangulating across these groups, the research will highlight shared opportunities, emerging risks, and ways to strengthen collaboration across the global financial ecosystem.
Benefits for your organisation
Participation in this study offers several advantages for your organisation:
- recognition of your organisation’s name in the global report and invitations to convenings and roundtables with peers and global industry stakeholders.
- gain perspective on how artificial intelligence, in its various forms, is being adopted and impacting financial services globally
- benchmark your organisation’s capabilities against peers across regions and sectors.
- contribute insights that will help regulators and policymakers worldwide better understand industry needs and opportunities.
- access the findings of a first-of-its-kind global study, provided on a free, impartial and non-commercial basis.
Survey output and data
The research will be published as an integrated global study that brings together these comprehensive perspectives, fintechs, banks, regulators and AI vendors, to reflect the evolving realities of AI in the global financial services ecosystem. Findings will be released openly, on a non-commercial basis, in the form of a report(s) to be published in H1 2026.
All survey responses are confidential and securely managed by the University of Cambridge. Data will be anonymised and analysed on an aggregate basis, with no individual organisations identified in any outputs. The Research Partners, the World Bank, IMF, BIS, and WEF, do not have access to raw data and are involved only in providing survey methodological input, supporting distribution and providing input to the final report(s) with only aggregated, anonymised data.
For more on how your data is handled, see Cambridge Judge’s privacy policy the University data protection rights.
Contact
For survey related queries, please email:
For any other partnership-related queries please contact Kieran Garvey, AI Research Lead at: