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A bitter pill to swallowMore and more companies are being forced to make redundancies as the downturn deepens. Whilst the outcome of downsizing is rarely seen as good, it can still be a success if the process is fair. Dr Philip Stiles, University Senior Lecturer in Corporate Governance at Cambridge Judge Business School, gives some advise on ‘soft landings’ and how to make the process less traumatic for both those being made redundant and for their managers.