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workplace shame

Why sorry isn’t the only word

We've all been there: that moment when we make a mistake so bad we feel embarrassed, humiliated and want the ground to swallow us up. In some situations a simple "sorry" coupled with the immediate opportunity to make amends gets…

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Turning workplace shame into creativity

Mistakes are inevitable but organisations can learn from them, says new research co-authored at Cambridge Judge Business School. Shame, according to the famous Swiss psychiatrist Carl Jung, is a “soul-eating emotion” - and because some mistakes at work are inevitable,…

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