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Connect the dots


Powerful bosses can be ‘blind’ to gaps in workplace connections between employees, finds new study co-authored by Dr Jochen Menges of Cambridge Judge Business School.

2018 News: Connect the dots.
Jochen Menges.
Dr Jochen Menges.

Powerful bosses can be “blind” to gaps in workplace connections between employees, finds new research by academics in the UK, the US and Germany including Dr Jochen Menges, University Lecturer in Organisational Behaviour at Cambridge Judge Business School.

The research, “The paradox of agency: Feeling powerful reduces brokerage opportunity recognition yet increases willingness to broker”, just published in the Journal of Applied Psychology, found that feelings of power reduce the ability to perceive opportunities to link people who are not already connected.

Paradoxically, such powerful people are actually more willing to “broker” such connections if made aware that gaps exist. The gulf revealed by the findings suggests that leaders are not taking full advantage of the connecting opportunity their powerful position presents, and are failing to make connections that can improve the flow of ideas and information, thus helping firms.

Conversely, people who feel less powerful tend to recognise the gaps in organisational networks, but may be less willing to take action because this might be seen as overstepping their role’s boundaries.

From a practical standpoint, therefore, powerful individuals within companies may need to rely on less senior staff to point them to gaps in the network of work relations, and these less powerful individuals may need to prompt their bosses to do introductions and close those gaps, or provide the less powerful individuals the freedom to serve as brokers themselves.

The paper, based on almost 500 US and UK-based workers, is co-authored by Professor Blaine Landis and Professor Martin Kilduff of UCL School of Management, Dr Jochen Menges of Cambridge Judge Business School and WHU-Otto Beisheim School of Management, and Professor Gavin Kilduff of New York University.