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The Resilient Organisation: Preparing for the Next One – Live Online

Dr Kishore Sengupta points to a display screen.


Phrases like “The New Normal” are tired and unhelpful. “The Latest Normal” might be nearer the mark. Our interconnected world is increasingly prone to rapid and complex change; your organisation must reflect that reality to both survive and take advantage of opportunities.

Managers need to be prepared to anticipate and address uncertainty by being both proactive and reactive. They need to avoid the “prediction trap” of preparing for only one future. Identifying tomorrow’s reactions is part of today’s proactivity. This programme offers an approach to these issues and come up with approaches that work for them.

We look at the topic of risk from multiple angles and in multiple contexts – behaviours, strategies, complexity, networks, and yes, risk. The content is based on cutting-edge insights derived from research in areas, and extensive exposure to executive thinking at the senior level.

Our Live Online programmes offer the same quality and academic rigour associated with all Cambridge education:

  • Delivered by Cambridge Judge Business School’s world-class faculty – Cambridge Judge is a strong research-oriented business school with 19 research centres. All programmes are designed and led by an Academic Programme Director who is a member of Cambridge Judge faculty.
  • Drawing upon the strengths and resources of the wider University of Cambridge and the Cambridge ecosystem, including accessing global alumni and specialists as guest speakers
  • Small class sizes (maximum 30) and high levels of interaction with world-class faculty.
  • Emphasis on quality outcomes – we seek to monitor our delivery against the individual needs of participants. It is no accident that a little over half of our open programme participants come back to Cambridge Judge at least once, often multiple times.


  • Understanding enterprise risk management; its strengths and weaknesses
  • Culture: how an organisation’s culture impacts its approach to uncertainty
  • Scenario planning: what it can do for you, what it cannot
  • Complexity: the organisational perspective
  • System risk: contagion and networks
  • Heuristics: how do you change your mindset/behaviours to build a resilient organisation?


  • Develop an awareness of how risks occur in immediate and longer-term contexts
  • Learn how to manage risks to create competitive advantage
  • Work the concepts in the context of your own organisation
  • Take away a toolkit and a set of checklists that you can use right away.
Icon: Executive Education Certificates of Achievement.

This programme counts towards the Cambridge Judge Business School General Management Certificate of Achievement. On completing the GMCA you will be eligible to become an associate member of Cambridge Judge Business School’s global network of graduates and business-focused University of Cambridge alumni, faculty and staff.

Who should attend

  • Mid- to senior-level executives across all sectors. A common driver for participants is need, or desire, to engage beyond their role; in aspects of company performance which cut across silos or have an uncertain timing or strategic element. We help them frame and address risk inherent in their own actions.

Who will likely not find it useful?

  • Those whose focus is financial risk management and related audit and compliance functions, in large organisations, e.g. banks. They look at risk through much more specialised and technical lenses.
  • Our focus on the other hand, is much more on how those whose job is not about risk management – but whose decisions inevitably expose the organisation to risk in one form or another.

Faculty & speakers

Daniel Ralph

Professor of Operations Research

PhD (University of Wisconsin)

Kishore Sengupta

Reader in Operations Management

MBA, PhD (Case Western University)

Dates & fees



Fees *

11-12 and 15-18 February 2021

6 half-day sessions
(mornings, UK time)

£2,475 + VAT

For information regarding payment terms, cancellation rights, transfer policies and fees, please see our terms & conditions documents:

Terms & Conditions for Self-funded Applicants (pdf, 277KB) (updated 4 September 2019)
Terms & Conditions for Organisation-funded Applicants (pdf, 295KB) (updated 4 September 2019)

Registration closes at midday two working days before the programme start date.

Participants are expected to attend the full programme.

Please ensure that you have read our Frequently Asked Questions, which provide important additional information about our Live Online programmes.

If you have any questions or would like to have a chat about this programme and how it could benefit you or your organisation, please get in touch with the programme advisor:

Elizabeth McDonald

Corporate Business Development Director
Tel: +44 (0)1223 765496

[email protected]

Access Elizabeth’s profile

Elizabeth McDonald

Version 1 (3 December 2020)


Managing Organisations


6 half-day sessions
(mornings, UK time)


11-12 and 15-18 February 2021


Download a brochure